Spearheaded end-to-end brand architecture and product design for an LLM-driven reactive marketing platform — from initial wireframes and UX research through to a successful public launch in March 2026.
Sole designer on a tri-company enterprise engagement with Datainvent Systems and Ernst & Young. Transformed a 1990s legacy CRM into a modern member portal serving 1,300+ healthcare organizations across every Canadian province and territory — delivered from research to working prototype in 3 months.
1,300+ members served · Prototype in 3 months · $5M platform scope
Transformed a static life sciences product catalogue into a fully adaptive e-commerce platform. User research uncovered unmet purchasing needs that fundamentally reshaped the design direction and drove measurable commercial growth.